{"id":261,"date":"2011-02-20T08:17:37","date_gmt":"2011-02-20T13:17:37","guid":{"rendered":"https:\/\/taocompliance.com\/?p=261"},"modified":"2011-02-20T08:17:37","modified_gmt":"2011-02-20T13:17:37","slug":"speaking-their-language","status":"publish","type":"post","link":"https:\/\/taocompliance.com\/?p=261","title":{"rendered":"Speaking their language…"},"content":{"rendered":"

I recently came across this fatality report from NIOSH<\/a> about a workplace fatality which included this quote:<\/p>\n

The foreign-born worker in this incident and a friend were hired together by a temporary agency to work as cleaners at the feed processing plant. The men were both native Spanish speakers. They received on-the-job training at the plant from their supervisor in English. Although the Spanish-speaking cleaner had very limited proficiency in English, he had lived and worked in the USA for 30 years, and was comfortable managing tasks in an English-speaking environment.<\/p><\/blockquote>\n

This is something a lot of us struggle with – we must train and supervise non-english speaking workers in a language they understand. One approach is to get a bilingual supervisor to work with you during Ammonia Awareness & Facility Evacuation trainings. In the past I’ve had flyers translated and distributed with paychecks – usually your bilingual coworkers are more than happy to help.<\/p>\n

One word of caution though – You MUST ensure employees understand your training. It is not uncommon for workers to smile and nod through your presentation when they don’t understand any of it!<\/p>\n

Here’s what OSHA<\/a> has to say on the matter:<\/p>\n

It is the Agency’s position that, regardless of the precise regulatory language, the terms “train” and “instruct,” as well as other synonyms, mean to present information in a manner that employees receiving it are capable of understanding. This follows from both the purpose of the standards — providing employees with information that will allow work to be performed in a safe and healthful manner that complies with OSHA requirements — and the basic definition that implies the information is presented in a manner the recipient is capable of understanding.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

I recently came across this fatality report from NIOSH about a workplace fatality which included this quote: The foreign-born worker in this incident and a friend were hired together by a temporary agency to work as cleaners at the feed … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[8,7],"tags":[35,13],"class_list":["post-261","post","type-post","status-publish","format-standard","hentry","category-compliance","category-operatortraining","tag-employee-involvement","tag-operator-training"],"_links":{"self":[{"href":"https:\/\/taocompliance.com\/index.php?rest_route=\/wp\/v2\/posts\/261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/taocompliance.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/taocompliance.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/taocompliance.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/taocompliance.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=261"}],"version-history":[{"count":1,"href":"https:\/\/taocompliance.com\/index.php?rest_route=\/wp\/v2\/posts\/261\/revisions"}],"predecessor-version":[{"id":262,"href":"https:\/\/taocompliance.com\/index.php?rest_route=\/wp\/v2\/posts\/261\/revisions\/262"}],"wp:attachment":[{"href":"https:\/\/taocompliance.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=261"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/taocompliance.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=261"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/taocompliance.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}